Shipping & Returns
Delivery & Returns
Fast, reliable delivery across South Africa — with free local delivery on orders over R1000.
Delivery Policy
Orders over R1000
Free local delivery in Cape Town, Johannesburg & Durban urban areas.
Orders under R1000
Flat rate of R150 applies to most areas for orders under R1000.
Returns Policy
Return Window
We are unable to accept returns more than 3 days after delivery or purchase. If you have an issue after 3 days have passed since delivery, we will be unable to assist with a refund.
Damaged Items
If your order arrives damaged, please contact us immediately so we can assist you with a refund or replacement product.
Missing Items
If something is missing from your order, let us know right away. We'll investigate in collaboration with our courier partners before taking any further action.
Parcel Inspection
We strongly recommend checking your delivery as soon as it arrives to ensure everything is intact and nothing has been tampered with.
Storage Instructions
To keep your snacks fresh and flavourful for as long as possible, proper storage is essential. Once opened, we recommend consuming the product within 30 days. If you're not planning to finish within that time, store it in the fridge to maintain quality and freshness.
Avoid storing nuts in the pantry
Nuts contain high amounts of unsaturated fat, which can go rancid quickly when exposed to heat, light, and oxygen. Store your nuts and seeds in the fridge or freezer for best results — this keeps them fresher, more flavourful, and prevents them turning bitter.
Don't rely solely on best-before dates
Best-before dates are guidelines, not guarantees of freshness. Treat nuts like fresh produce — if they smell bitter, harsh, or have a paint-like aroma, they may have gone rancid. When stored properly, they're likely still good well beyond the best-before date. You can also extend freshness naturally by adding a bit of rosemary extract.