Delivery Policy

FREE local deliveries for orders over R1000 in Cape Town, JHB & Durban Urban areas.

Most areas will be charged a flat rate of R150 for orders UNDER R1000.

Returns Policy

Return Window: We are unable to accept returns more than 3 days after delivery or purchase, we will be unable to assist you with a refund if you have an issue after 3 days have passed since deliver. 

Damaged Items: If your order arrives damaged, please contact us immediately so we can assist you with a refund or replacement product. 
Missing Items: If something is missing from your order, let us know right away. We’ll investigate the issue in collaboration with our courier partners before taking any further action.

Parcel Inspection: We strongly recommend checking your delivery as soon as it arrives to ensure everything is intact and nothing has been tampered with.
Our products may deteriorate if not stored correctly. If you’re not consuming your items within one month, please refrigerate them.

Storage Instructions
To keep your snacks fresh and flavorful for as long as possible, proper storage is essential.
After Opening: Once opened, we recommend consuming the product within 30 days.
Long-Term Storage: If you’re not planning to finish the product within that time, please store it in the fridge to maintain quality and freshness.

Common Storage Mistakes to Avoid

1. Storing Nuts in the Pantry – Nuts contain a high amount of unsaturated fat, which can go rancid quickly when exposed to heat, light, and oxygen. For best results, store your nuts and seeds in the fridge or freezer. This keeps them fresher, more flavorful, and prevents them from turning bitter.

2. Relying Solely on Best-Before Dates – 1

Best-before dates are simply guidelines—not guarantees of freshness. Several factors affect shelf life, including how the product is stored and whether the package has been opened.

Treat nuts like fresh produce. If they smell bitter, harsh, or have a paint-like aroma, they may have gone rancid. When stored properly, they’re likely still good well beyond the best-before date.

You can also extend freshness naturally by adding a bit of rosemary extract—a natural preservative that helps protect against spoilage.